Online Accessibility

Last updated: June 26, 2026

In order to provide excellent service to all of our customers, including those with disabilities, Stick & Ball strives to provide an accessible experience for users of all abilities. We have developed our website with accessibility in mind. Our improvements are guided by the relevant portions of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and other recommendations. We have included accessibility features such as keyboard navigation (navigability without the use of a mouse), text alternatives for non-text content, and assigned language for web pages. We are always working to improve our website and test it periodically using automated tools and assistive technology.

If you have questions or concerns about the accessibility of our website, please contact us by email at info@stickandball.com or by phone at 415.388.2270. Please provide specific details about the accessibility issue, including the web address (URL) where you experienced difficulty. We aim to respond to accessibility inquiries within five (5) business days.

Reasonable Accommodations

Individuals who need a reasonable accommodation to access Stick & Ball's products and services can make a request by email at info@stickandball.com, by phone at 415.388.2270, or by mail at 177 E. Blithedale Ave., Mill Valley, CA 94941. Please include contact information, such as an email address or telephone number, where you can be reached. Depending on the request, Stick & Ball may need sufficient notice to provide a reasonable accommodation.

Alternative Ways to Shop

If you have difficulty using any part of our website, our team is happy to assist you with browsing our products and completing a purchase by phone. Please call us at 415.388.2270 during business hours, and we will be glad to help.

Third-Party Websites

Stick & Ball's website contains links to websites hosted by third parties. Stick & Ball does not make claims regarding the accessibility of third-party websites and is not able to make accommodations on such websites.

Feedback

We are always working to ensure that our products and services are accessible to users of all abilities. If you have a suggestion or question about the accessibility of services at Stick & Ball, please contact us by email at info@stickandball.com or by phone at 415.388.2270.

European Accessibility Act (EU Customers)

For customers in the European Union: Stick & Ball is committed to meeting the accessibility requirements of the European Accessibility Act (EAA) for the e-commerce services we provide to EU consumers, and we strive to conform to WCAG 2.1, Level AA. If you are an EU consumer and encounter an accessibility barrier, or would like this information provided in an alternative format, please contact us by email at info@stickandball.com or by phone at 415.388.2270.

Contact

Email: info@stickandball.com

Phone: 415.388.2270

Mail: 177 E. Blithedale Ave., Mill Valley, CA 94941