RETURN & EXCHANGES
RETURN POLICY
EXCHANGES
We do offer exchanges. Orders can be exchanged for different sizes and colors/style based upon availability. To begin an exchange, please contact us within 7 days of receiving your order at 415-388-2270 or info@stickandballco.com with the reason for the exchange. You will then be issued a Return Authorization (RA) number.
Mill Valley, CA 94941
RETURNS ON FINAL SALE
All Items in the Sale Section are Final Sale. There will be no refunds or exchanges.
REFUSED PACKAGES
We do not refund shipping charges for packages that are refused by customers. All returns must have existing RMAs, with the RMA number enclosed inside the package. Any returns received at the store without corresponding RMA numbers are subject to potential delays/refusal.